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Provincetown, Massachusetts 508-487-1755
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COVID-19 Advisory | Cape Colony Inn

 

 

Cape Colony Inn is committed to protecting the safety and health of our guests and staff. We are closely monitoring the Massachusetts phased reopening plan, as well as the CDC and WHO's statements regarding COVID-19. We are following the guidelines from these agencies and our local health department and adjusting our processes, as necessary. Due to the current situation related to COVID-19, some of our amenities and services may be limited or unavailable. We apologize for any inconvenience.

 

MASSACHUSETTS TRAVEL ADVISORY

Governor Charlie Baker signed an Executive Order requiring all travelers, including both out of state residents and Massachusetts residents returning home, to comply with a new travel order.  More information can be found here.

This order goes into effect on August 1, 2020. Travelers are exempt from this requirement if they are coming from a state that has been designated as a lower low risk states by the Department of Public Health or fall into another narrow exemption category.

(Lower-Risk Sates - Current List - effective August 7, 2020 - More/Current information can be found here.)
     Connecticut, Hawaii, Maine, New Hampshire, New Jersey, New York, Vermont

Anyone visiting Massachusetts from any state that is not listed on the Department of Public Health's Lower-risk States list MUST:

  • Complete the Massachusetts Travel Form prior to arrival. The Form can be found here.
  • Quarantine for 14 days or produce a negative COVID-19 test result that has been administered up to 72-hours prior to your arrival in Massachusetts. If your COVID-19 test result has not been received prior to arrival, visitors, and residents must quarantine until they receive a negative test result.
  • Requirements for quarantine are outlined here.

Failure to submit a completed Massachusetts Travel Form, or failure to comply with the quarantine requirement, if applicable, may result in a $500 fine per day by the State of Massachusetts.

If you will be traveling from a non-low risk state and have booked a stay at Cape Colony Inn for August 1st or later and will be unable to comply with the Travel Order, you may cancel your reservation with a full refund.

 

 

Please contact the staff at Cape Colony Inn 508-487-1755, info@capecolonyinn.com - for more information or options.

 

Our Cancellation Policy:

UPDATED POLICY: In response to changing marketplace conditions, Cape Colony Inn is committed to ensuring our customers experience flexibility during these challenging times.
 
For guests with reservations in August 2020, cancellation 14 days or more prior to the date of arrival will receive a full refund of the deposit. Reservations cancelled less than 14 days prior to the date of arrival will forfeit the entire deposit.
 
For guests with reservations in September 2020 thru January 2021, cancellation 7 days or more prior to the date of arrival will receive a full refund of the deposit. Reservations cancelled less than 7 days prior to the date of arrival will forfeit the entire deposit.
 
Please contact the staff at Cape Colony Inn - 508-487-1755, info@capecolonyinn.com - for more information or options.

To our valued guests who booked via online travel agents or third-party travel professionals, you are advised to contact your booking provider for information on their policies.
 

OUR ENHANCED PROTOCOLS

Front Desk Updates: The front desk and lobby will be open from 8:00 am - 9:00 pm daily. To maintain safe social distancing, we are limiting service to one guest at a time. We will continue to provide personal service as quickly as possible. Staff is available on property 24 hours a day to assist you if needed. You can reach them by dialing "0" from your guest room phone.
 
Social Distancing and Personal Protective Equipment: Guests and staff are required to wear appropriate face covering in accordance with local and state guidelines. Guests and staff are also required to maintain a safe social distance of at least 6 feet whenever possible.
 
Housekeeping and Cleaning Protocols: We take standards for hygiene and cleanliness very seriously and have implemented additional steps to ensure the safety of our guests and staff. We practice strict and consistent cleanliness standards every day, according to the guidelines set by state government and the CDC. Our staff will be extra diligent in sanitizing guest rooms including TVs, remote controls, tables, doorknobs, light switches, desks, phones, toilets, faucets, and sinks. For the safety and health of our guests and staff, our daily housekeeping services have been suspended at this time. We will provide additional bath products, coffee, fresh linens, and towels upon request.
 
Complimentary Breakfast: We will be providing freshly prepared boxed to-go breakfasts for each of our guests daily.
 

Check-In and Check-Out Procedures: We have implemented low-contact check-in and contact-free check-out procedures to make the process quick and safe for our guests.

 


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